Conflict management strategiesEnrol

‘Conflict’ may seem like a bad word to many people, but the truth is, we all face conflicts at some point of our lives. Conflicts happen in personal relationships, in the wider society, and can also happen within one self. As such, this module aims to help students understand what causes conflicts, and more importantly, how students can deal with conflicts effectively when they do occur.  This module’s instructional materials and activities are designed to help you: Discover your own preferred conflict management strategy Understand the common sources of conflict Differentiate among the 5 conflict management strategies Apply appropriate conflict management strategies in team situations